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After each let I send an eMail asking for feedback to let me know your improvement suggestions or tell me where I have slipped.

There is no reasonable suggestion which I do not action.

Proof of the pudding is threefold :-

O As at November 2017

    403 guests have booked again
    of which 167 have been 3 or more times
    of which 74 have been 5 or more times
    of which 47 have been 7 or more times
    The guest at the top of the league has booked 25 times!


"Flat very warm, cosy and comfy.  Rye delightful & good bird-watching from Rye Harbour & Winchelsea Beach. A relaxing holiday with fine blend of heritage and nature. We enjoyed the peace and tranquillity so much that this is the only time we have ever wanted to return to a holiday destination!! David & Ann Scrivens"

O The extracts from the Visitor's Books (I have attached a small sample) speak
for themselves

My aim is to delight you with your holiday accommodation so that you come back again and again.

I try to do this with :-

O Quality and cleanliness of the accommodation

O Creation of an ambience to put you in the holiday mood

O Provision of information to help you take best advantage of the area

O Timely, meaningful and useful correspondence

The apartments are redecorated where necessary every year and the carpets professionally cleaned. The heating system is serviced, inspected and certificated annually.

I am always seeking ways improve all of the above.